So it seems Dreamhost have once again lost all my files on their backup server, or at least I’ve lost access to the them… This whole ordeal started more than three weeks ago, though I didn’t notice it at first. At one point they sent out an email explaining and apologizing for what’s happened, so far so good, accidents can happen.. But they email also said that now it was OK to reupload the files, and a few days later they seemed to be gone again.
Now it’s beeen more than a week since the last status update from Dreamhost, and still the backup server seems to be going up and down all the time. No word on what’s going on, or when I can plan to start backing up my data again. This is extremely bad! If they just would give me a status update I’d be prepered to give them some more time to get their house together, but they keep silent. I’d have to recommend everyone to stay away from Dreamhost! A backup service that looses the data for all their customers should be a bad enough sign already, but when they even fail to communicate properly on what’s going on, that’s just the last straw.. I’ll be asking for a refund, and thank my lucky star I didn’t host this blog with them….
UPDATE: Got a response from Dreamhost with apologises, and assurances that the backup server should now be fully functional again. We’ll see….
